iPECS Attendant is a PC-based software attendant console that integrate telephony with external call data and workforce information. The application simplifies call handling and meet evolving communication requirements. As the operator console for Ericsson-LG’s Communication systems, iPECS Attendant give highly efficient telephony connections for attendants, receptionists and secretaries. It allow operators to quickly and easily provide communications and presence information for any telephony connection request
iPECS Attendant integrates with iPECS Call Servers, iPECS eMG80, iPECS-UCP and iPECS-CM.
Features & Benefits
Embedded softphone functions
Operating without the need for an external phone
High quality voice communication using a PC
Check in / out, wake up call, room status, room cut off etc.
Easy to use interface
Easier and more intuitive design and display icons
Flexible display options
User interface and functionality is customized for each iPECS platform