iPECS IP Call Recording (IPCR) is a call recording and monitoring solution tightly integrated with iPECS Call Servers optimized for small and medium sized offices and contact centers. IPCR is designed as a simple and cost effective solution, while it delivers powerful value added features. iPECS IPCR can meet the needs of robust call recording to ensure regulatory compliance and quality management.
Features & Benefits
All in one cost effective solution
Single server solution
Low total cost of ownership
Feature rich solution
Basic monitoring and statistics reporting functions
Powerful value added features including voice packet encryption, local survivability, remote maintenance, and fault alarms
Flexible deployment like other iPECS solutions
Recording, monitoring and saving conversations of remote branch, home office and road warriors either in a central server or local server based on the user demands
Up to 10 iPECS call servers can be registered with an IPCR server
Up to 10 IPCR servers per iPECS eMG80 and iiPECS UCP.